Amending an Order

Should you wish to add to your order, send to an alternative address, or make any other changes to your order prior to dispatch, please call our customer service team as soon as possible on 0333 210 0480.

Due to the high volume of orders that we process, we regret that once your order dispatch note has been printed for picking, packing and dispatch from our nursery, we cannot make changes to your order. Please ensure that you check your Shopping Basket prior to checking out, and your Order Confirmation once you have received it.

During busy periods – particularly in spring and early-summer – we may take over 24 hours to receive and make note of any emails that you send us, so please call should you wish to amend your order.